Jenna Fruend, Head of Property Management & Operations at

Jenna Fruend Head of Property Management & Operations

With more than 14 years of property management experience, Jenna has established herself as a respected leader known for exceptional client service, operational excellence and a genuine passion for people. 

Throughout her career, she has built strong, lasting relationships by combining industry expertise with honest advice, proactive communication and an unwavering commitment to delivering outstanding results.

As Head of Property Management & Operations at Canberra Sotheby's International Realty, Jenna plays an integral role in both the strategic direction and daily operations of the business. Leading the Property Management department while overseeing the agency's operational functions, she is responsible for driving efficiency, implementing best practice, maintaining compliance and fostering a collaborative, high-performing team culture. Her leadership is focused on ensuring every aspect of the business reflects the premium service and professionalism synonymous with the Sotheby's International Realty brand.

A Class 2 Licensed Agent in both the ACT and NSW, Jenna remains actively involved in working with landlords and their investment properties. From first-time investors through to premium residences and those with growing property portfolios, Jenna is committed to delivering a personalised management experience built on trust, expertise and exceptional service.

Known for her approachable nature, strong work ethic and ability to build meaningful relationships, Jenna is passionate about mentoring others, continuously improving the way the business operates and creating exceptional experiences for clients and colleagues alike. Backed by consistent five-star reviews and long-standing industry relationships, she is committed to helping clients achieve the best possible outcomes while contributing to the continued growth and success of Canberra Sotheby's International Realty.

 

Jenna's Portfolio

  • Leasing
  • Leased
2/154 Monaro Crescent, Red Hill For Lease by Canberra Sotheby's International Realty
Red Hill2/154 Monaro Crescent
2
1
1
For Lease $500 per week
12 Frankland Street, Holder Leased by Canberra Sotheby's International Realty
Holder12 Frankland Street
4
2
2
747sqm
Leased Contact agent
29 Kosciuszko Avenue, Palmerston Leased by Canberra Sotheby's International Realty
Palmerston29 Kosciuszko Avenue
4
2
2
Leased Contact agent
416/24 Lonsdale Street, Braddon Leased by Canberra Sotheby's International Realty
Braddon416/24 Lonsdale Street
1
1
1
Leased Contact agent
25/18 Moore Street, Turner Leased by Canberra Sotheby's International Realty
Turner25/18 Moore Street
1
1
1
Leased Contact agent
7 Heales Place, Curtin Leased by Canberra Sotheby's International Realty
Curtin7 Heales Place
4
3
1
800sqm
Leased Contact agent
55/135 Easty Street, Phillip Leased by Canberra Sotheby's International Realty
Phillip55/135 Easty Street
2
2
2
Leased Contact agent
25/18 Moore Street, Turner Leased by Canberra Sotheby's International Realty
Turner25/18 Moore Street
1
1
1
Leased Contact agent
122/85 Eyre Street, Kingston Leased by Canberra Sotheby's International Realty
Kingston122/85 Eyre Street
1
1
1
Leased Contact agent
2 Gymea Street, Narrabundah Leased by Canberra Sotheby's International Realty
Narrabundah2 Gymea Street
3
2
2
541sqm
Leased Contact agent

Jenna's Testimonials

The team at Canberra Sotheby’s delivered exceptional service during our interstate move. They were proactive, organised, and always one step ahead, making what could have been a stressful process feel easy and well‑managed. Their communication was excellent, and the support we received was first‑class. Highly recommend. Read More

 
— Matt (September 2026)

Jenna was really good and easy to work with acting quickly when needed and responded to emails / calls promptly also. Would recommend :) Read More

 
— Charlotte (July 2026)

Our property manager for many years, Jenna keeps us up to date, our properties full and our tenants happy. We highly recommend. A consumate professional that gives us piece of mind! Read More

 
— Susan H (July 2026)

Jenna Fruend is a great property manager. Always on top of things, and has great communication. Would recommend 100% Read More

 
— Adam (June 2026)

Jenna has provided consistently excellent support from being friendly and helpful during the sign up process to responding extremely quickly when I’ve had any questions. Wonderful employee and she will go far. Thanks. David Read More

 
— David (June 2026)

Jenna Fruend has been our manager for the past 2 years, as a Property Manager myself I'm always a little wary of the expectations another agent will have but we've honestly had the most wonderful experience.

We made the decision to relocate out to Orange NSW and were devastated to leave our lovely home and such a great manager behind. (Our new house is in an absolutely atrocious condition so we are a little shell shocked out here in the Central West!)

Thank-you for looking after us Jenna! Read More

 
— Erin and Kevin (June 2026)

Our property manager Jenna Fruend has excellent communication skills and is always available to speak to. She has wonderful advice and is equally adept at dealing with tenants and owners alike in a professional expert manner. She gets the job done, with a minimum of fuss and in a timely manner and is always an absolute pleasure to deal with. We have had many property managers in the past, and none are a patch on Jenna. We are so lucky to have her! Read More

 
— Susan (June 2026)

Property Manager Jenna Freund is great to deal with. She managed my property for around 4 years. She is thorough, up front, understanding and reliable. She is excellent at her job. Highly recommend her! Read More

 
— May 2026

Request an appraisal
from Jenna

×

Testimonials

The team at Canberra Sotheby’s delivered exceptional service during our interstate move. They were proactive, organised, and always one step ahead, making what could have been a stressful process feel easy and well‑managed. Their communication was excellent, and the support we received was first‑class. Highly recommend. Read More

 
— Matt (September 2026)

Jenna was really good and easy to work with acting quickly when needed and responded to emails / calls promptly also. Would recommend :) Read More

 
— Charlotte (July 2026)

Our property manager for many years, Jenna keeps us up to date, our properties full and our tenants happy. We highly recommend. A consumate professional that gives us piece of mind! Read More

 
— Susan H (July 2026)

Jenna Fruend is a great property manager. Always on top of things, and has great communication. Would recommend 100% Read More

 
— Adam (June 2026)

Jenna has provided consistently excellent support from being friendly and helpful during the sign up process to responding extremely quickly when I’ve had any questions. Wonderful employee and she will go far. Thanks. David Read More

 
— David (June 2026)

Jenna Fruend has been our manager for the past 2 years, as a Property Manager myself I'm always a little wary of the expectations another agent will have but we've honestly had the most wonderful experience.

We made the decision to relocate out to Orange NSW and were devastated to leave our lovely home and such a great manager behind. (Our new house is in an absolutely atrocious condition so we are a little shell shocked out here in the Central West!)

Thank-you for looking after us Jenna! Read More

 
— Erin and Kevin (June 2026)

Our property manager Jenna Fruend has excellent communication skills and is always available to speak to. She has wonderful advice and is equally adept at dealing with tenants and owners alike in a professional expert manner. She gets the job done, with a minimum of fuss and in a timely manner and is always an absolute pleasure to deal with. We have had many property managers in the past, and none are a patch on Jenna. We are so lucky to have her! Read More

 
— Susan (June 2026)

Property Manager Jenna Freund is great to deal with. She managed my property for around 4 years. She is thorough, up front, understanding and reliable. She is excellent at her job. Highly recommend her! Read More

 
— May 2026

Jenna Fruend has been our property manager and we cannot find fault. She took over, after the previous agent left us in a difficult situation and we have never looked back. She is responsive, helpful and very knowledgeable. We highly recommend Jenna and will certainly engage her again if the need arises. Read More

 
— Fiona (May 2026)

Jenna acted as the property manager of an apartment I rented for 2 years. In that time she was friendly, professional and responsive. As a first time renter I was a bit apprehensive about what to expect and was pleasantly surprised with how easy the whole process was. Read More

 
— Kate (May 2026)

*** Jenna Fruend *** the only reason I give her 5 stars is because it doesn't go higher! Without question THE BEST Property Manager I've ever dealt with. Read More

 
— Greg (May 2026)

Jenna was always helpful and had great communication to me about the property.

Any maintenance required was hassle free and organised very quickly.

When vacating the property, Jenna was very quick to respond to my questions during that (usually) stressful time. Read More

 
— James (May 2026)